Chatbot technology helps you engage and convert any site visitor into a customer, whenever they access your site.
Netvalue develops Chatbot solutions that help you provide high-quality, real-time and personalized assistance, support and information services at anytime from anywhere via mixing human and automatic fast support, at a lower cost, using the latest AI technologies.
Netvalue’s Chatbot solutions integrate natural language understanding technology to design and build conversational user interfaces. Customers will be able to request and obtain information without having to make telephone calls to interact with operators and Customer Services will be able to automate assistance management by significantly reducing the activity carried out by support staff and increasing efficiency in the event of peak requests.
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Next to providing personalized assistance and information services, our chatbot solutions are able to manage complex sales processes (product orders, reservations), technical assistance (trouble ticketing), post-sales administrative services, etc., integrating (via API) with business management systems.
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