Cloud Switchboards and Solutions for Multi-Channel communication


More and more companies today are choosing to “move” their telephone exchanges over the network.

This is a solution that, in addition to giving companies obvious technological advantages, eliminates all those expenses, activities and procedures related to the choice of hosting a physical switchboard in the home.

For example: costs of purchasing the technologies, maintenance, updating, costs related to breakdowns or technical interventions on site, etc …



Unified Communication solutions. This is a solution that includes the possibility for companies to “move” their telephone exchanges over the network, avoiding all the expenses and charges that entail leaving them physically in the “home”.

Unified Communication Solutions: how it works

NV UC is the Cloud communication platform that integrates

  • PBX services (acronym for Private Branch Exchange, ie a private telephone network used within a company)
  • and video conferencing, presence, instant messaging, online meetings with content sharing, audio conferencing and fax centers

allowing to simplify the way of working, even on the move.

To receive information or book a consultation on NV UC (Unified Communication) solutions go to contacts


Cloud solutions for multi-channel communication are fundamental today:

Each company is destined, increasingly, to have customers located all over the world.

To interact with the company’s customer service, they will simultaneously use different communication channels.


XCALLY: a cloud multi-channel solution

XCALLY is the multi-channel solution that allows you to better manage all requests. It is in fact a solution that provides one of the best multi-channel user experiences for voice, chat, email, SMS, fax and other channels (social media, video …) through standard APIs.

The supervisors benefit from real time Dashboards that are effective and appreciated throughout the world: XCALLY is currently used at customer care in over 50 countries, thanks to its simplicity of installation, setup and use.

NVCOM: Communication platform from an operations center

Netvalue has developed the NVCom solution to allow communication between an operations center and a network of customers, employees, affiliates, etc. through a special App, attaching documents and tracing every communication.

For more informations see this page.

To receive information or book a consultation on cloud solutions for Multi-Channel communication go to contact us.